Melew Design
a design portfolio | by Meghan Lewis

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Hi I'm Meghan

This is my design portfolio, please feel free to look around.

I am a Graphic Designer and Artist with experience in conceptualization, development and implementation of creative ideas into dynamic works of art and design.

I love creating engaging and simple design work for a variety of different clients and companies. I am very passionate about design and it shows when I take a project from concept to completion.

 

portfolio

I've been working as a designer for more than a decade, for a variety of companies and individuals in the Portland, OR area. 

Please feel free to take a look at my portfolio. I have a few galleries showcased here... Photography, Print Design, Web Design, and even some of my recent schoolwork to name a few.

Design is my passion...

I specialize in creating beautiful work including: logo design to brochure layout, letterhead + identity to website creation and art production. 

 

services

My services include: Graphic Design, Web Design, Photography, Art Production, and much more.

My expertise and experience can really bring your ideas to life in print or in web!

Please contact me for more information. Let's create something great together!

 

Graphic & Web Designer/Illustrator

Summary
Graphic design and customer service professional with at least ten years of graphic design and prepress experience, five years of direct technical service experience, and a total of 14 years of working with customers. Highly skilled in graphic design, customer service, troubleshooting, and solving complex tasks.

Professional Experience
Apple customer service Specialist | ApplePioneer Place | Portland, OR      
August 2009-Present
Currently working as a member of the Customer Service Specialist team, providing support to not only the Genius and Training teams, but also the sales floor as needed. Primary duties include checking in computers, performing data transfers (PC-Mac and Mac-Mac); troubleshooting PC and Mac issues as they arise; and providing consistent service and support to Mac, iPad, iPod, and iPhone customers.

Apple Product Specialist | ApplePioneer Place | Portland, OR     
June 2008-August 2009

As an engaging and friendly Apple Specialist, enriched customers’ lives with product information about Apple, educated them on the services in the stores, and also provided more technical information about products as needed. Consistently learned new processes to provide the best experience possible for the customer.

Graphic Designer/Artist | melewdesign | Portland, OR      
August 1999-Present

Design and implement successful artwork in a home-based business including: postcard layout, newspaper ads, magazine spreads, creation of newsletters, html emails, website maintenance and design, and flash authoring and design. Requires a great eye for detail, a good set of customer service skills, and an understanding of company or individual budgetary and reporting needs.

Repair & Maintenance Specialist | Adidas America | Portland, OR    
November 2006-November 2007

Worked in account marketing as the retail Shop in Shop/Repair & Maintenance assistant. Primary duties included compiling and maintaining a list of current and resolved Adidas shop-in-shop fixture issues from a variety of sources. Saved Adidas at least $12,000 in repair costs caused by RFID media tower/computer problems by my doing on-campus repairs, testing, and some over-the-phone technical customer support.

Web Designer/Artist | flyerplus inc. | Vancouver, Wa      
March 2004-November 2004
Worked part-time as a website and graphic designer for a local marketing company. Duties Included client website maintenance, website customer service, flash design and animation, conceptualization, and design and implementation of exciting designs into html and php.

Prepress artist/Service rep | Economy Prepress | Portland, OR    
March 2002-March 2004

Worked diligently as a Prepress Artist/Customer Service Representative at a local printshop. Responsibilities included file preparation and preflight, prepress advice, customer service in prepress techniques, application support, front desk assistance, billing and invoice reconciliation and reporting, and some light office/retail work.

Education
Bradley University, May 1999—Bachelor of Science in Fine Arts/Graphic Design
Enrolled: Portland Community College, Expected Graduation: December 2015 - Associates of Applied Science in Web Design & Development

Technical Skills
Adobe Creative Suite/Creative Cloud: Illustrator, Photoshop, InDesign, Flash, Dreamweaver, HTML5, CSS
Mac troubleshooting and support, iPhone/iPod/iPad (mobile device) certified technician
iWork ’09: Pages, Numbers, Keynote
iLife ’09 and ’11: iPhoto, iMovie, iDVD, GarageBand, iWeb
Microsoft Office: Word, Excel, Powerpoint

References
Available upon request

 

Customer Service Representative

Summary
Customer service professional with five years of direct technical service experience and a total of fourteen years of working directly with customers.  Highly skilled in customer service, troubleshooting, and solving complex tasks. 

Professional Experience
Apple Customer Service Specialist | Apple—Pioneer Place | Portland, OR                      
August 2009-Present

Currently working as a member of the Customer Service Specialist team, providing support to not only the Genius and Training teams, but also the sales floor as needed. Primary duties include checking in computers, performing data transfers (PC-Mac and Mac-Mac); troubleshooting PC and Mac issues as they arise; provide consistent service and support to Mac, iPad, iPod, and iPhone customers.

  • Successfully completed in-store Mac troubleshooting/support training in January 2012 and have 2 years of experience determining best course of action for Mac appointments, either hardware repair, software repair, or education opportunity.
  • Trained in Genius/Technician Room techniques and administrative duties, further understanding the importance of communication between Geniuses/Lead Geniuses, Leadership, and Inventory Specialists.
  • Became a resource of information not only with GR techniques, but also the process in which data transfers are checked in and performed. Many times reaching and exceeding expectations (finishing all repairs at the end of the day when scheduled for this task.)    

Apple Product Specialist | Apple—Pioneer Place | Portland, OR                                
June 2008-August 2009

As an engaging and friendly Apple Specialist, enriched customers’ lives with product information about Apple, educated them on the services in the stores, and also provided more technical information about products as needed. Constantly learned about processes within the store to provide the best experience possible for the customer.

Graphic Designer/Artist | melewdesign | Portland, OR                                                    
August 1999-present

Design and implement successful artwork in a home-based business including: postcard layout, newspaper ads, magazine spreads, creation of newsletters, html emails, website maintenance and design, and flash authoring and design. Requires a great eye for detail, good customer service skills, and an understanding of company or individual budgetary and reporting needs.

Repair & Maintenance Specialist | Adidas america | Portland, OR                 
November 2006-November 2007

Worked in account marketing as the retail Shop in Shop/Repair & Maintenance assistant. Primary duties included compiling and maintaining a list of current and resolved Adidas shop-in-shop fixture issues from a variety of sources. Saved Adidas at least $12,000 in repair costs caused by RFID media tower/computer problems by doing on-campus repairs, testing, and some over-the-phone technical customer support.

Education
Bradley University, May 1999—Bachelor of Science in Fine Arts/Graphic Design
Enrolled: Portland Community College, Expected Graduation: December 2015 — Associates of Applied Science in Web Design & Development

Technical Skills
Adobe Creative Suite/Creative Cloud: Illustrator, Photoshop, InDesign, Flash, Dreamweaver, HTML5, CSS
Mac troubleshooting and support, iPhone/iPod/iPad (mobile device) certified technician
iWork ’09: Pages, Numbers, Keynote
iLife ’09 and ’11: iPhoto, iMovie, iDVD, GarageBand, iWeb
Microsoft Office: Word, Excel, Powerpoint

References
Available upon request

Print + Graphic Design

I specialize in creating simple yet effective design for identity + branding, print + web design, and I also enjoy working on concepts from start to completion.

Need someone with prepress and art production experience? Look no further! Not only do I have the production chops in creating imagery and designing for the web, I've also spent some time paying my dues in prepress + preflight as well as purely as a production artist. 

I find that creating this fresh design requires collaboration between myself and my clients, together finding and expanding upon their individual needs and producing some beautiful pieces.

 

Web Design

So, you've scrolled down a bit and are curious about my Graphic/Print and Web design experience huh. Good! I specialize in creating simple yet effective design for identity + branding, print + web design, and I also enjoy working on concepts from start to completion.

Need someone with prepress and art production experience? Look no further! Not only do I have the production chops in creating imagery and designing for the web, I've also spent some time paying my dues in prepress + preflight as well as purely as a production artist. 

I find that creating this fresh design requires collaboration between myself and my clients, together finding and expanding upon their individual needs and producing some beautiful pieces.

Here are some examples of my work:

 

Illustration

My passion is simple and effective design. Due to this mantra, I also enjoy creating simple identity systems and branding that is easily implemented into a company's ecosystem. Extending simple design into Illustration and Identity

Definitely makes sense that I enjoy the puzzle that is logo creation for my clients. 

I also love to draw, paint, and work on illustrations in my free time. I would love to expand upon this talent more and create portraits, landscapes, and cityscapes at some point.

Here are a few examples of my illustrative capabilities: